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Intelligent Workflow
Automation

Automate the workflows slowing your teams down

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Intelligent Workflow Automation

Where AI gets practical

Most operational bottlenecks do not come from a lack of effort. They come from workflows that still depend on manual tracking, email follow-ups, document review, repeated data entry, and disconnected systems.

JBS removes that friction with intelligent workflow automation. We combine AI, integration, business logic, workflow design, and human review to automate the work that slows teams down. This is where AI gets practical: faster turnaround, fewer missed steps, cleaner handoffs, and more capacity without proportional headcount.

Challenges
we solve

  • Teams manually track tasks, deadlines, documents, renewals, and requests across spreadsheets and email.
  • Employees spend hours collecting information, comparing documents, drafting responses, and updating systems.
  • High-volume service workflows depend on repeated human follow-up and manual checks.
  • Processes break when information arrives as unstructured documents, PDFs, email threads, or handwritten notes.
  • You need automation that works with existing systems, not another platform to migrate onto.

What we deliver

Intelligent document processing

Extraction, classification, validation, comparison, and routing for forms, PDFs, loss runs, certificates, policies, and quotes.

Email and communication automation

Follow-ups, intake, classification, response drafting, status updates, reminders, and review routing.

Insurance workflow automation

Renewals, loss run collection, certificate issuance, proposal generation, ACORD submission intake, and policy servicing.

Sales and proposal automation

Quote comparison, recommendation logic, branded proposal generation, and CRM handoff.

Back-office automation

Approval workflows, data-entry reduction, record updates, exception handling, and task orchestration.

Power Platform automation

Microsoft Power Platform workflows where you need low-code or enterprise-connected automation.

Voice AI and service assistance

Voice-enabled assistants and conversational workflows for field support and operational guidance.

System integration

Connections to CRMs, agency management systems, ERPs, document repositories, email platforms, and APIs.

Who this is for

  • Your team spends too much time on document review, email follow-up, manual tracking, or data entry.
  • You need automation for renewals, proposals, certificates, claims, submissions, approvals, or back-office tasks.
  • Your workflows involve unstructured information from emails, PDFs, documents, or third-party sources.
  • You want AI-assisted automation but still need human review for exceptions.
  • You want to improve service speed and capacity without adding proportional headcount.

Proof in action

Renewal Automation

JBS built an AI-powered renewal platform that tracks expiring policies, triggers proactive outreach, compares changes, and drafts communication. Zero missed renewals, 20% less time gathering information, and a 7% rise in customer satisfaction.

Loss Run Processing

JBS built a loss run platform with conversational email agents, consent workflows, and document classification, cutting collection from 6 to 7 weeks to 2 to 3, with 35% time savings.

Certificate Issuance

JBS automated certificate processing end to end, scaling capacity from 3 to 4 requests a day to 50 to 60 or more, with same-day turnaround and 25% faster processing.

Proposal Generation

JBS built a proposal platform that ingests carrier quotes, compares options, and produces branded proposals in under 5 minutes, cutting commercial proposal prep by 40%.

Submission Intake

JBS built an intake platform that turns conversations, notes, and forms into completed ACORD submissions, cutting processing time by 76% and ACORD turnaround from about an hour to roughly 20 minutes.

AI Video Production

JBS built an end-to-end AI production pipeline that automates high-volume video creation, scaling output without adding headcount.

How we work

01

Discover

We map how work moves today: who receives the request, which documents are needed, which systems update, and where delays occur.

02

Assess

We evaluate data readiness, integration points, workflow complexity, and where human review is required.

03

Prototype or roadmap

We create a proof of value or roadmap that validates feasibility before full build.

04

Build

We build the automation, combining AI extraction, email agents, business rules, integrations, and exception queues as needed.

05

Deploy

We launch with validation, enablement, documentation, monitoring, and adoption support.

06

Support

We monitor, tune, and extend the automation as volumes and requirements change.

Why

We start with the process, not the tool, and design automation around your operating reality.

We handle the unstructured inputs (emails, PDFs, notes) that break basic automation.

We build in exception handling, approval gates, audit trails, and human review.

We have proven this repeatedly in document-heavy insurance and finance operations.

Frequently asked questions

What is intelligent workflow automation?

It uses AI, business rules, integrations, and workflow design to automate tasks involving documents, emails, approvals, system updates, and human handoffs.

How is it different from basic automation?

Basic automation follows fixed rules. Intelligent automation handles variable inputs like emails, PDFs, and notes, while still using business logic and human review for control.

Can AI automation process documents and emails?

Yes. We build workflows that extract information, classify requests, validate details, draft responses, trigger follow-ups, and route exceptions.

Does JBS work with Microsoft Power Platform?

Yes. We support Power Platform automation where you need low-code workflows, process automation, integrations, and managed support.

How do you reduce errors in automated workflows?

Through validation rules, confidence thresholds, exception routing, audit trails, testing, human review, and monitoring.

Make high-volume work easier to manage

JBS can help you identify, design, build, and support AI-assisted automation for the workflows that take the most time from your teams.

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