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Multi-Vendor Services

About
MultiVendor Services

JBS offers multivendor services that cover almost all leading manufacturers in the world. We service hardware such as servers, storage, and networking equipment.

Our expert team is committed to delivering high-quality and cost-effective post-warranty IT hardware support with customized SLAs.

Service Level Agreement

Create tailored SLA designed for your specific needs and budget or use one of our common SLA.

How to choose your SLA?

Before choosing the right SLA, you should first identify the level of criticality of your installed base. SLA should follow the evolution of our activities.

1. Audit your IT assets

2. Identify your performance limitation

3. Highlight the most critical components

4. Set your priorities

5. Fit your budget to your needs

Hardware

DELL

LENOVO

APC

Network

SLAs

Power Management

data centers

What do we Offer?

24x7x4 Support

  • Hardware Maintenance Onsite Support
  • Hardware Problem Diagnosis
  • Online Support
  • Hardware Problem Diagnosis
  • Parts and Materials Provided
  • 2 – 4 Hours Response
  • 24 Hours Std Office Days
  • Holidays Covered

NBD Support

  • Std Office Days​
  • Std Office Hrs​
  • Next Day Onsite Response​
  • Hardware Maintenance Onsite Support
  • Parts and Material provided

Consultation

Equipped with a team of certified functional and technical consultants, JBS aims to help customers reduce their costs and save time by expert advisory. 

Implementation

Our team gains a comprehensive overview of the project by gathering relevant information and understanding expectations for the deployment process. After which, experienced professionals are assigned to the entire project lifecycle.

Service Level Agreements (SLAs)

SLAs define how we respond to your issues and requests. They reflect our reliability, efficiency, and confidence in the support that we provide.

Professional and Managed Services

When you need to simplify, accelerate, and streamline IT, without the need to invest heavily in new systems and skills, JBS is the right partner.

IT Staffing

JBS provides the option of posting skilled staff dedicated to logistics functions at locations to provide service to customers.

Training

JBS conducts regular training programs for customers on the latest operating systems and software products, enabling the customers to achieve maximum benefit from their computing resources.

Our Specialty

Sound partnerships with leading global IT companies

Our Core Values

Our focus is on providing excellence and innovation in everything that we do while maintaining complete ownership of our work through safety, integrity, and trust.

What Do We Offer?

Largest nationwide service and support infrastructure in the country

JBS Partners

Trend Micro
Infoblox
Fortinet
Digital-Guardian
Citrix Systems
Cisco
barracuda
SAP
Microsoft
Oracle
HP
Vmware
Vertiv
Veeam
Huawei

Our Partners

Trend Micro
Infoblox
Fortinet
Digital-Guardian
Citrix Systems
Cisco
barracuda
Microsoft
AWS
SAP
Oracle
VMware
HPE

Discuss Efficiency & Scale

CONSULT WITH AN EXPERT

Contact Us

Pakistan Office

Citi Tower, 33-A, Block 6, P.E.C.H.S., Shahrah-e-Faisal, Karachi

US Office

5900 Balcones Drive, STE 100 Austin , TX 78731

About JBS

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Contact JBS

Pakistan Office

Citi Tower, 33-A, Block 6, P.E.C.H.S., Shahrah-e-Faisal, Karachi

US Office

5900 Balcones Drive, STE 100 Austin , TX 78731

About JBS

Quick Links

Newsletter

Subscribe to our newsletter to be in the know